{"xsrfToken":"03233bc4-fc61-4b45-b4d0-cc24e46850c8_d7fce28cbc625e262b5e926fd6ee2b2e178a5827_lout","branding":{"id":"3","key":"syo20","name":"Seasonal Yoga","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"3","key":"syo20","projectId":10002,"serviceDeskId":3,"name":"Seasonal Yoga","description":"<p>Welcome! You can raise a Seasonal Yoga request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"10014","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://crescent21.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10303","groups":[3],"key":""},{"id":"10015","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://crescent21.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10322","groups":[3],"key":""},{"id":"10012","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help accessing a Seasonal Yoga Site? Select this to request assistance.</p>","icon":10321,"iconUrl":"https://crescent21.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[10012,10014,10015]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9e6c5553-3f89-3854-a28f-2a953b1b3313","appLinkName":"System Confluence","appLinkUrl":"https://crescent21.atlassian.net/wiki","spaceKey":"SYO20","spaceName":"Seasonal Yoga","spaceUrl":"https://crescent21.atlassian.net/wiki/spaces/SYO20"},"labels":[],"projectKey":"SYO20","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SYO20","userLanguageHeader":"","userLanguageMessageWiki":"<p>Please see the following self help articles...</p> \n<p><a href=\"https://crescent21.atlassian.net/servicedesk/customer/kb/view/33420\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Access to site Temporarily Limited</a></p> \n<p><a href=\"https://crescent21.atlassian.net/servicedesk/customer/portal/3/article/33292\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Clearing your Cache</a></p>","defaultLanguageMessage":"Please see the following self help articles...\n\n[Access to site Temporarily Limited|https://crescent21.atlassian.net/servicedesk/customer/kb/view/33420]\n\n[Clearing your Cache|https://crescent21.atlassian.net/servicedesk/customer/portal/3/article/33292]","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":true},"reqCreate":{"id":10012,"projectId":10002,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Need help accessing a Seasonal Yoga Site? Select this to request assistance.</p>","instructions":"","icon":10321,"iconUrl":"https://crescent21.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=issuetype&avatarId=10321","key":""},"fields":[{"fieldType":"select","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"My Issue","description":"Brief description of your issue","descriptionHtml":"<p>Brief description of your issue</p>","required":true,"displayed":true},{"fieldType":"select","fieldId":"customfield_10036","fieldConfigId":"10136","label":"Course","description":"Please select the course you are on","descriptionHtml":"<p>Please select the course you are on</p>","required":true,"displayed":true,"values":[{"value":"10020","label":"My Course is not Listed Here","selected":true,"children":[]},{"value":"10021","label":"Yoga Foundation 100 Hour - In Person Course","selected":false,"children":[]},{"value":"10022","label":"Seasonal Yoga 200 Hour - In Person Course","selected":false,"children":[]},{"value":"10023","label":"Seasonal Yoga 300 Hour - In Person Course","selected":false,"children":[]},{"value":"10024","label":"Advanced Seasonal - In Person Course","selected":false,"children":[]},{"value":"10025","label":"YogaFoundation.Online - Online Course","selected":false,"children":[]},{"value":"10026","label":"SeasonalYogaOnline - Online Course","selected":false,"children":[]},{"value":"10027","label":"SeasonalPro - Online Course","selected":false,"children":[]},{"value":"10028","label":"WiseOnes - Online ","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","fieldId":"customfield_10037","fieldConfigId":"10137","label":"Location","description":"Where the Course is Located","descriptionHtml":"<p>Where the Course is Located</p>","required":true,"displayed":true,"values":[{"value":"10029","label":"Glasgow","selected":true,"children":[]},{"value":"10030","label":"Edinburgh","selected":false,"children":[]},{"value":"10031","label":"Hamilton","selected":false,"children":[]},{"value":"10032","label":"Livingston","selected":false,"children":[]},{"value":"10033","label":"Stirling","selected":false,"children":[]},{"value":"10034","label":"Cotswolds","selected":false,"children":[]},{"value":"10035","label":"Letchworth","selected":false,"children":[]},{"value":"10036","label":"Liverpool","selected":false,"children":[]},{"value":"10037","label":"London/Farnham","selected":false,"children":[]},{"value":"10038","label":"Finland","selected":false,"children":[]},{"value":"10039","label":"Location is elsewhere","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","fieldId":"customfield_10042","fieldConfigId":"10142","label":"Leader","description":"Tell us who your Course Leader is","descriptionHtml":"<p>Tell us who your Course Leader is</p>","required":true,"displayed":true},{"fieldType":"select","fieldId":"customfield_10038","fieldConfigId":"10138","label":"Website","description":"Select the Website you are trying to access","descriptionHtml":"<p>Select the Website you are trying to access</p>","required":true,"displayed":true,"values":[{"value":"10040","label":"YogaFoundation.online","selected":false,"children":[]},{"value":"10041","label":"SYTTOnline.com","selected":false,"children":[]},{"value":"10042","label":"SeasonalYogaOnline.com","selected":false,"children":[]},{"value":"10043","label":"SeasonalPro.com","selected":false,"children":[]},{"value":"10044","label":"WiseOnes.net","selected":false,"children":[]},{"value":"10045","label":"SeasonalYoga.net","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","fieldId":"customfield_10039","fieldConfigId":"10139","label":"Device","description":"Device You are Using","descriptionHtml":"<p>Device You are Using</p>","required":true,"displayed":true,"values":[{"value":"10046","label":"Apple Mac Desktop","selected":true,"children":[]},{"value":"10047","label":"PC / Laptop","selected":false,"children":[]},{"value":"10048","label":"Apple Phone","selected":false,"children":[]},{"value":"10049","label":"iPad or Tablet","selected":false,"children":[]},{"value":"10050","label":"Android Phone","selected":false,"children":[]},{"value":"10051","label":"Other Phone","selected":false,"children":[]},{"value":"10052","label":"Other Tablet","selected":false,"children":[]},{"value":"10053","label":"Smart TV","selected":false,"children":[]},{"value":"10054","label":"Other Device","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","fieldId":"customfield_10040","fieldConfigId":"10140","label":"Browser","description":"Select the Browser you are Using","descriptionHtml":"<p>Select the Browser you are Using</p>","required":true,"displayed":true,"values":[{"value":"10055","label":"Apple Safari","selected":false,"children":[]},{"value":"10056","label":"Google Chrome","selected":false,"children":[]},{"value":"10057","label":"Microsoft Edge","selected":false,"children":[]},{"value":"10058","label":"Firefox","selected":false,"children":[]},{"value":"10059","label":"Other Browser","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"checkbox","fieldId":"customfield_10041","fieldConfigId":"10141","label":"GDPR Consent","description":"Please tick:","descriptionHtml":"<p>Please tick:</p>","required":true,"displayed":true,"values":[{"value":"10060","label":"I Consent to you processing my information","selected":false,"children":[]},{"value":"10061","label":"I Consent to you contact me","selected":false,"children":[]}]},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/10012","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/10012","calendarParams":{"firstDay":0,"date":"2020-09-23T10:17:48+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9e6c5553-3f89-3854-a28f-2a953b1b3313","appLinkName":"System Confluence","appLinkUrl":"https://crescent21.atlassian.net/wiki","spaceKey":"SYO20","spaceName":"Seasonal Yoga","spaceUrl":"https://crescent21.atlassian.net/wiki/spaces/SYO20"},"labels":[],"projectKey":"SYO20","serviceDeskId":3},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YjcxNmQ0OS1jMDVmLTQ2OTYtOWQ5NS05YTI4ODZlYTQ0ZjQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MDA4NTM4NjgsIm5iZiI6MTYwMDg1MjYwOH0.t3TqzFXG_Inz4UvllGaVuE5o4CYSBq8sB15srwmr6sY","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"4b716d49-c05f-4696-9d95-9a2886ea44f4","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=crescent21","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"03233bc4-fc61-4b45-b4d0-cc24e46850c8_d7fce28cbc625e262b5e926fd6ee2b2e178a5827_lout","baseUrl":"https://crescent21.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4b716d49-c05f-4696-9d95-9a2886ea44f4","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}